Investigating Emotional Intelligence and Employees’ Well-Being in an AI-Enhanced Workplace
Amandeep Gill1, Ashish Mathur2, Shailendra Singh Bhadouria3
1Ms. Amandeep Gill, Department of Commerce, Indira Gandhi National Tribal University, Amarkantak (Madhya Pradesh), India.
2Prof. Ashish Mathur, Department of Commerce, Central University, Haryana, India.
3Prof. Shailendra Singh Bhadouria, Department of Commerce, Indira Gandhi National Tribal University, Amarkantak (Madhya Pradesh), India.
Manuscript received on 28 April 2024 | Revised Manuscript received on 28 May 2024 | Manuscript Accepted on 15 May 2024 | Manuscript published on 30 May 2024 | PP: 1-7 | Volume-10 Issue-9, May 2024 | Retrieval Number: 100.1/ijmh.I170910090524 | DOI: 10.35940/ijmh.I1709.10090524
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© The Authors. Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: This study focuses on the connections between employee well-being in AI-enhanced workplaces, the integration of artificial intelligence (AI), and emotional intelligence (EI). Data were collected and analyzed from workers in various industries using quantitative methodologies. Positive connections between emotional intelligence (EI) and artificial intelligence (AI) are evident in the results, suggesting a possible alignment in AI-driven contexts. The slight negative correlations between AI and well-being indicate intricate connections. While component analysis identifies distinctive EI and AI factors, cluster analysis reveals distinct employee profiles based on EI, AI, and well-being scores. One of the implications is the importance of integrating emotional intelligence (EI) and artificial intelligence (AI) to enhance employee well-being. Future studies may examine these constraints and investigate intervention strategies for more healthful workplaces in the AI era. This research provides valuable insights into the complex dynamics of EI, AI, and wellbeing, offering guidance for organisational practices and future research endeavours.
Keywords: Artificial Intelligence, Emotional Intelligence, Workplace, Employees’ Well-Being, Employees’ Health.
Scope of the Article: Managing Workplace Motivation/Pressure/Stress