Project Failure: A Bad Communication (Case Study)
Sahil Kumar Arora
Sahil Kumar Arora, Project Manager, Special Construction Division, MTCC, Maldives.
Manuscript received on 02 December 2022 | Revised Manuscript received on 17 December 2022 | Manuscript Accepted on 15 January 2023 | Manuscript published on 30 January 2023 | PP: 5-7 | Volume-9 Issue-5, January 2023 | Retrieval Number: 100.1/ijmh.E1553019523 | DOI: 10.35940/ijmh.E1553.019523
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© The Authors. Published By: Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC-BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: The most common cause of project failure is miscommunication. It is often underrated and not thoroughly planned by most contractors, such as Sujata, who become confused when changes and updates are not communicated correctly and promptly. This ambiguity leads to errors, missed steps in the process, conflicts, and other problems. All these scenarios ultimately impacted the project, resulting in delays or budget overruns. In this case, multiple stakeholder communications and changes in client requirements contributed to the project’s failure, as updates were not communicated effectively and promptly. This ambiguity leads to errors, missed steps in the process, conflicts, and other issues. Ultimately, all these scenarios will result in delays or budget overruns. In this case, multiple stakeholder communications and changes in client requirements led to the project’s failure. As a result, internal conflicts will arise, with teams blaming each other for inefficiencies and poor deliverables. This case also highlights the importance of stakeholder engagement at various levels of the project and the strategy to be implemented for effective stakeholder management. The goal of this case study is to draw attention to the difficulties that arise when small and medium-sized businesses fail to recognise the value of communication management in stakeholder engagement, which has contributed to their success but has been unable to account for the losses they suffered. This will enable them to account for the costs associated with change management involving stakeholder engagement.
Keywords: Communication Management, Failure in Success, Interior Project, Project Management
Scope of the Article: Project Management